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Israel Welcome VIP

Ben Gurion Airport

Express & VIP Service

Israel Airport Transfer

24 Hours Service


Call Israel: 

 972-52-917-1710

USA/CANADA 

1-888-500-4414

Make A Reservation

Ben Gurion Airport 

Lost And Found 

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Obtaining information about lost or forgotten items in the passenger halls before the flight.


The service is provided at the counter located in the western short-term parking lot, Kerem Parking Lot, ground floor.


Opening hours:

Sunday - Thursday: 08:00 - 17:00

Telephone: 03-9754436

Attention:

Due to possible changes to opening hours, please confirm the counter is open before arriving to the airport.

Call 03-97555555.

Online Lost item form


For information regarding luggage that did not arrive on board the flight, or lost and found objects on the aircraft, or lost or forgotten luggage on the conveyor, please contact the relevant ground handling company:

QAS Lost and Found 03-03-9754280/1

Laufer Aviation – GHI Lost and Found

03-9754072

Aero Handling Lost and Found 03-9754008

ELAL Lost and Found 03-9771111

VIP Meet & Greet Service

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Express Club

  • Meet and Greet service through the passport control area
  • Fast passport / security / check in service
  • Assistance and collecting the luggage
  • Assistance through the PCR/Serologic Test
  • Escort to the driver
  • Valid for departure passengers

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VIP Club

  • VIP Meet and Greet service at the aircraft with a sign / escort to the aircraft on departure
  • Fast passport / security / check in service
  • Assistance and collecting the luggage
  • Assistance through the PCR/Serologic Test
  • Escort to the driver

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Gold Club

  • Gold Meet and Greet service at the aircraft with a sign / escort to the aircraft on departure
  • Private service inside the lounge: including: check in, security, passport, luggage
  • Enjoy light refreshments, beverages and the use of office services, private room & shower
  • Escort to the driver

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VIP Meet & Greet Service

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We ensure an easy, fast and hassle free journey throughout Ben Gurion TLV airport . Our Meet & Greet service will help bypass long lines and make passing through the airport easy. Our agents assist passengers through all the airport formalities and help complete procedures at security, immigration, baggage collection and drop off.


So how can we help?

A professional and skilled VIP agent will personally assist and escort you from the aircraft door throughout the airport processes until you meet your transportation driver and vice versa

· An expedited and separate VIP process to avoid crowds

· Assistance with the PCR and Serologic test process at the airport

· Assistance with all new airport regulations and reduction of airport stays

· Assistance with the luggage

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